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← All projects Case study · 2026 · Neighbourhood artisan bakery

Boulangerie Saint-LaurentOnline orders.

Weekend orders were taken on scraps of paper. Now they arrive ready and paid.

In pictures

The client

Neighbourhood artisan bakery. Like many small businesses in Quebec, the team did everything by hand, with tools that didn't talk to each other.

The challenge

Forgotten orders, lines on Saturday morning and no idea how much to bake.

The solution

A small online shop with pickup slots, payment in advance and an overnight production list.

Features

  • Shop
  • Pickup
  • Payment
  • Secure access, data hosted in Canada
  • Works on computer, tablet and phone

The result

Less waste and a much calmer Saturday morning.

Online orders / week
180
Production waste
−30 %
In-store wait
−10 min

What about you?

Have a similar problem? We can talk about it, no strings attached.